FORMA offers a 30-day money-back guarantee. If you’re not 100% satisfied with our product, reach out to our customer service and we’ll make it right – simple as that. If your product needs to be returned, we’ll send you the return label.
How much time do I have to make a return claim?
You have 30 days from your purchase date to make a return. FORMA offers all customers a 100% Satisfaction Guarantee.
How do I return my FORMA order?
FORMA orders are backed by a 100% Satisfaction Guarantee – no matter the case. Simply contact our customer service at firstname.lastname@example.org. Returns can be mailed or sent from any USPS or FedEx shipping location.
Can I request a refund?
Yes, you can request a refund within 30 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all FORMA products. We will honor refunds for up to three orders.
Where can I take my FORMA order to be returned?
If you’ve received a return label from us, you can take your FORMA order to your nearest USPS or FedEx shipping location. If you purchased a FORMA product from a retail location, please follow the store’s return policy.
How long does it take to receive a refund?
Depending on your bank or credit union, it may take up to 3 to 5 business days for you to receive your refund once it’s been processed.
How is my refund issued back?
Your refund is sent through your original form of payment.