Return Policy

FORMA offers a 30-day money-back guarantee. If you’re not 100% satisfied with our product, reach out to our customer service and we’ll make it right – simple as that. If your product needs to be returned, we’ll send you the return label.

How much time do I have to make a return claim?

You have 30 days from your purchase date to make a return. FORMA offers all customers a 100% Satisfaction Guarantee.

How do I return my FORMA order?

FORMA orders are backed by a 100% Satisfaction Guarantee – no matter the case. Simply contact our customer service at Returns can be mailed or sent from any USPS or FedEx shipping location.

Can I request a refund?

Yes, you can request a refund within 30 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all FORMA products. We will honor refunds for up to three orders.

Where can I take my FORMA order to be returned?

If you’ve received a return label from us, you can take your FORMA order to your nearest USPS or FedEx shipping location. If you purchased a FORMA product from a retail location, please follow the store’s return policy.

How long does it take to receive a refund?

Depending on your bank or credit union, it may take up to 3 to 5 business days for you to receive your refund once it’s been processed.

How is my refund issued back?

Your refund is sent through your original form of payment.

Who do I speak to about returns and refunds?

For any questions or concerns regarding returns and refunds, or you can email us at